| Rotor design & build |
10 |
Which rotor geometry do you use, and how is material build-up prevented during operation? |
Ask for a drawing or cutaway of the rotor and the arrangement of the cutting edges. |
| Cutter metallurgy |
10 |
What steel grade are the rotating blades made from, and can the composition change for my application? |
Request the blade material grade in writing, not a marketing adjective such as "hardened". |
| Drive & hydraulic control |
9 |
How does the pusher behave when the material gets tough? |
Ask for the control logic description — what changes automatically, and at what point. |
| Screen range & changeover |
8 |
What output sizes can I reach, and how long does a screen change take? |
Ask for the mesh sizes offered and whether screens are replaceable on site. |
| Safety interlocks |
9 |
What stops the machine if an enclosure or the screen unit is opened? |
Ask for the interlock description and check it is automatic, not procedural. |
| Factory acceptance / test-run |
7 |
Will the machine be run on material before shipment, and what do I receive from that run? |
Ask for test-run documentation and sample output as a condition of the order. |
| In-house machining vs. outsourcing |
9 |
Which parts of the cutting chamber are machined at your plant? |
Ask for a process list and compare it against the components named in the quote. |
| Spare-parts depth |
8 |
Can you supply rotors, cutters and screens for this model in three years? |
Ask for consumable part numbers in the quotation, not after it. |
| Service model |
7 |
Who answers a technical question after commissioning? |
Ask for the direct technical contact and test the response before you order. |
| Lead time |
6 |
Is the quoted lead time for a built machine or for a slot in someone else's schedule? |
Ask for the lead time broken into component, build and shipping phases. |
| Customization authority |
7 |
Can the blade configuration, screen set and rotor be adapted to my material? |
Ask who signs off the change — the factory or a third party. |
| Reference plants |
5 |
Where is this model running on a stream like mine? |
Ask for the installed application type, not a customer name you cannot contact. |